A lot of people come in with this message and send us bad files. The file is corrupt. If you get an Error Code 5, or InDesign is crashing all the time when you open a particular document… Error Code 4, Error Code 3, these sorts of things are bad files.
There are some troubleshooting techniques that we showed in another video. Can you fix it? And that you can do with our service, or with yourself ,or with somebody who has various versions of Adobe InDesign. What happens if we…? A similar message. You need to make it IDML. We have to take a couple steps, and those steps start here by opening a file. You need to go to CS5 or CS5. A similar message, different, you know, prettier, screen or interface.
Let me show you that here real quick. We also have the Markzware menu item up there, not needed in this case, but there are our products. Show those off, of course. Still starting up. Yeah, the older the machine, the slower the software; or is it the older the software, the slower the machine.
In any event, a combination of both. So, CS6 exported as. Will it open? I hear a lot of churning of my RAM. Well, yeah, we get some preflight, preliminary information here. Right there, we have the file. I just need to have the fonts, which I do have the fonts, I just need to get the image.
But now we can open up this file. And we could do the same in CS5. We could export as a. Lost its file name. From CS6 now to CS5. Will that down save? Well, the tension is mounting here. So, there it is. Well, look at that. Cannot open. So, how do we get a CS6 file, now exported as a CS5, as a. Well, you need CS4. The lower you go, the more specific the down saving is. So that is, in a nutshell, how it works, how you can get CS6 into CS3.
You need two or more versions of InDesign. Just let me show you another technique. CS5 file. And we save that out like this. Then you can select the document, we just saved to our desktop. Open in CS5, saved out again. Now, we can open it in Quark 8, do a full conversion with all stylization, positioning, everything included.
And then we can down save the Quark file, laughs yeah, I know, even further, down to version 7. Save that out to the desktop. But in trying to open the file in CS3, you find it won't work. Can you save to an earlier compatibility version? This creates an xml file representing your InDesign document, and serves as a bridge to recreate the layout in InDesign CS3.
If you want to open the resulting. Save the change; then open the. Book your training today! Click this link to our Onsite Training Request form. Home Help Now! Subscribe to our email newsletter? Thanks, Ray. That trick was first published here on this site by Mike Rankin. Is there any way that we can open the file with the name in which I saved it previously. Adobe did have an answer. It was to discontinue the Service Provider program that made it easier to always have the current versions and get support on issues surrounding their products.
An outside designer sent me a packed. However, when both myself and a colleague have tried to open the. Before trying to open, I made sure to download the latest plugins from the adobe website. My only problem is all of the tables.
Chapter 8 is all tables, and CS4 has started crashing in this one chapter only. My Q: then what? If I open right back up in CS4 will it make any difference?
Any help would be appreciated. I need to send a file to another designer who will make final changes and create the final files that will go to the printer however I have CS4 and they have CS3 and is unable to upgrade at this time.
The problem is I have placed images on the pages and when I create the INX file and send it to him the doc loses all images. Am I doing something wrong or is this a problem everyone has when doing this? Joy, are the images showing up in the links panel or is the links panel empty when the CS3 designer opens your CS4 inx file? This is a dumb question, so sorry in advance … did you also send the images to the designer along with the inx file? Did the designer relink the images after opening the inx file?
The images were sent separately and I think that is what confused the issue. We are looking into some other possible solutions. Thanks, Judi! Hey, I have faced a problem when I created an inx file from CS4 and sent it to graphic designer, on the other PC in CS3 all the links were lost and it doesnt recognise the previously linked pics Any advice?
Joy and Renata: That should not be a problem. I guess I can see how Mac to PC could be an issue, because of file path naming slashes vs colons and all that. One trick: Try putting the InDesign file inside the folder with all the images, then open it.
If it sees them, then save or save as and you can move the file out again. For more help, I suggest posting on the forum click Forum in the navigation at the top of this page. Joy, Renata and David: I am having a similar issue backsaving. She cannot even get the. Customer does not have a font manager. Any thoughts on how to get this issue resolved? David Laufer ; : Be sure to triple check your versions.
If you are sure about that CS3, check if all updates were applied. Hi Jongware: Thx for quick response. We thought about this- the CS4 running on Snow Leopard is v 6. Before Adobe. Gives you access to all updaters and patches for all versions of all their software. I used it to look up InDesign Windows, and the resulting page shows that 5.
Anne-Marie: thanks so much. Thanks, David. Or is it just this one problem child. They should not be trying to open the unextracted-but-visible INX file. Do you have CS3 still installed … can you test it? INX lets you save to CS3. Thanks, appears it worked fine from another machine. Seems there may be an issue with one particular machine.
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