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This means you have to have printer with USB connection and not serial. After i connected printer to USB port everything started to work like a charm! This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Jessen P. Hi Roger, Thank you for being part of Windows How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site. Growing TreeLLC. In reply to Jessen P's post on November 16, I have to have a text only printer driver on my PC for my business. Cancel Submit. Andre Da Costa Volunteer Moderator. Hi John, this is Andre from the Microsoft Community.

Lets see if we can get your problem resolved. Which version of Windows 10 is running on the new computers and which version of Windows 10 is running on your colleagues laptop where you are able to print? Have you contacted the manufacturer of the printer about driver support for the version of Windows 10 you have installed?

How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Rohn MVP. Skip to end of metadata. Created by admin , last modified by AdrianC on Nov 29, Click Add a printer. Click Add a local printer then click Next. For parellel printers, select the applicable LPT port.

Click Next. In the Manufacturer field select Generic. Select the option Use the driver that is currently installed recommended.

Type Docket Printer as the Printer name then click Next. Click Finish. Open RetailManager.